By purchasing Cancel Insurance, you are protecting your vacation investment. If needed, you can cancel your trip prior to departure for any reason. Simply call us or the number in your travel documents at any time prior to the day of departure to confirm your cancellation and receive a complete refund, minus the cost of the insurance. There are no refunds when Cancel Insurance is declined. Once the Cancel Insurance policy is purchased, it cannot be cancelled or refunded. For guests sharing a room, if one person in the room accepts insurance, everyone else in the room must also have insurance. This policy offers no other protection other than the cancellation option. You will accept or decline this option on the reservation form when you book. Cancel Insurance is only available at the time of deposit. If you decline Cancel Insurance when making your initial reservation, you will not be able to add it later. If you prefer a more comprehensive insurance policy, please purchase a policy from Travel Guard
(option #2 below). New rooms booked after the final payment date are not eligible for Cancel Insurance.
When you book your flights, be sure you are flying into the PUNTA CANA airport, code PUJ.
A valid passport is required for all travelers, regardless of age. Passports must be valid for at least 6 months after you return home.
Flights are not included with our room block. If we did group air, everyone would need to be on the same plane, and that just doesn’t happen with wedding groups. Please feel free to book the flights on your own. Usually the best time to book a flight is 5-6 months prior to travel when all airlines have their schedules available. We recommend using Google Flights to research fares, but then book directly with the airline you're flying with. This will ensure you the best airfare. Fares are the same everywhere, but you'll get much better service working with the airline instead of Orbitz, Expedia or Cheap Tickets. Remember to also check www.Southwest.com as their flights only show up on their own website. If you purchase Cancel Insurance for your room and want it to cover the flights, we must also book your flights for you.
AIR + HOTEL PACKAGES
We have an opportunity to bundle your flight and room together, which may result in a lower overall cost. If you would like a quote for an air + hotel package, please CLICK HERE and complete the quote request form. We will send a custom quote based on your needs. The deposit amount will change to include the cost of the flights. All prices quoted are subject to change until the deposit is confirmed.
Roundtrip airport transfers (the ride between the airport and hotel) are a service we include with your room package. To confirm this service for you, we must submit a complete list of passengers and flights to the transfer company at least 45 days prior to travel. We will be sending you emails about this so you can submit your flight itinerary to us via the link. To ensure a seamless experience when traveling, please provide us with your flight itinerary as soon as you can. The transfers included will pick you up at the airport on the day we have you checking in at the resort and bring you back to the airport on the day we have you checking out. Deviations to dates and vehicle upgrades are available for an additional cost.
As a courtesy to the couple, please RSVP by making your room deposit by May 7, 2021. This lets the couple know who is attending so they can plan their wedding events for the correct number of guests. Missed the deadline? That’s ok, it happens. Please still book your room here and we will work on confirming for the room for you, however, inventory and group rates will be subject to availability.
The deposit for the room is $200 per room.
All rooms must be paid in full by July 9, 2021. There is a $50 late payment penalty applied to reservations that are not paid in full by this date. If the reservation is not paid in full within 7 days of the final payment date, the reservation will automatically cancel and all payments will be forfeited.
Rates are per person and are based on the number of adults sharing the room. "Single" means 1 person alone in a room. "Double" means 2 adults sharing a room. "Triple" is 3, and so on. The rates are also based on room category. You can find room descriptions on the "Rooms" tab. For example, 2 adults sharing a Junior Suite Tropical View for 4 nights would multiply $200 by 4 nights to get a price of $800 per adult. The total cost of this room would be $1600.
Rooms are priced "Per Person" because the resort is all-inclusive. Prices include all meals, snacks, drinks, entertainment, airport transfers and taxes. Rates are valid for all guests holding a US passport. If your passport is issued by a country other than the US, please contact us for options. We are unable to accept payments from outside the US. We are holding rooms for Nov 3-7. You may request to stay before and after these dates. We will just need to get the confirmation from the hotel before we can send your receipt. There is a 3-night minimum stay for all guests. Please remember, the resort is for guests 18 years and older.
We understand that you may need to modify your reservation after it is booked. For this reason, there is no fee for your first revision as long as it completed prior to the final payment date. Any additional revisions will incur a $50 revision fee. Revision fees are non-refundable, even if you have insurance, and must be paid at the time of the revision. Revisions are not allowed after the Final Payment date.
Please Note: Rooms booked outside of Romance Travel Group do not count towards the bride and groom’s wedding amenities. The bride and groom have worked hard at setting up a room block for you and are under contract for their rooms. Be kind, book into the room block they have set up for you. We cannot stress this enough. Please be aware that guests who book elsewhere may be charged extra to attend the wedding events. To ensure the best possible experience for everyone, please book here. Thank you!